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The Bournemouth International Centre (BIC) is well known as a popular location for large-scale events and enjoys a reputation as one of the UK’s leading business tourism destinations. It also represents big business for Bournemouth.
The conference and exhibition industry is fierce, and maintaining this reputation is no easy task. “The UK faces competitive challenges in terms of bringing business tourists to the country, but there is also strong competitiveness between UK destinations,” says Clive Tyers, head of conferences and exhibitions for the BIC. “We are always pushing to stay ahead in terms of service and facilities, but communication with our customers is also paramount.” In constant contact with leading journalists and key publications, Omnia ensures that the BIC features heavily in all trade publications.
“We know the value of PR and we make ourselves available to the media,” adds Mr Tyers. “If Omnia present us with an opportunity, which they frequently do, we work as a team to maximise exposure and it always pays off.”
The BIC also works with CCA on above-the-line communications, including the entertainments and “show” side of the business – a clear demonstration of integrated communications in action under one roof.